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Privacy Policy

This policy statement constitutes a condensed version of the Temp and Agnew Privacy Policy. Temp and Agnew acknowledges The Australian Privacy Principals outlined in the Privacy Amendment (Enhancing Privacy Protection) Act 2012 and the Privacy Act 1988. This condensed Policy applies to personal and sensitive information collected by Temp and Agnew. We collect, store and disclose personal and sensitive information from job seekers, clients and suppliers in line with these principals. We only collect personal and sensitive information which is reasonably necessary for one or more of our functions or activities. Personal information is broadly defined in the Privacy Act as information or an opinion about an identified individual, or an individual who is reasonably identifiable:

  • Whether the information or opinion is true or not
  • Whether the information or opinion is recorded in a material form or not

The Privacy Act 1988 includes a subset of personal information called ‘sensitive information’ to which higher privacy standards apply. Higher standards apply because inappropriate handling of this kind of information can have adverse consequences for the individual concerned. In some circumstances, Temp and Agnew may collect and hold sensitive information. Sensitive information is defined as information or an opinion about an individual’s:

  • Racial or ethnic origin
  • Political opinions
  • Membership of a political association
  • Religious beliefs or affiliations
  • Philosophical beliefs
  • Membership of a professional or trade association
  • Membership of a trade union
  •  Sexual orientation or practices
  • Criminal record
  • Health information about an individual
  • Genetic information or biometric information and templates.

Collection

Subject to the guidelines set out, we collect personal information by lawful and fair means. Personal information may be collected from you directly when you submit one of our registration forms or any other information in connection with your application for employment or engagement with Temp and Agnew. Personal information that we collect falls into the following categories:

  • Personal contact details
  • Company contact details
  • Individual contact details – telephone, email etc
  • Employment history
  • Work performance information, i.e. reference checks
  • Educational qualifications
  • Australian work rights or Visa credentials
  • Personal identification credentials – drivers licence, passport etc.
  • Information about incidents in the workplace
  • Information in relation to absences from work due to leave, illness or other causes
  • Information obtained to assist in managing client and business relationships
  • Payroll details of all working Candidates
  • Bank account details
  • Credit check information
  • WorkCover WIC code related information

Disclosure

We disclose personal information for a purpose for which it was collected (known as the ‘primary purpose). We may also disclose personal information for a secondary purpose if a permitted situation applies. Subject to the guidelines set out, we disclose personal information for the following purposes:

  • Recruitment activities
  • On-hire worker management
  • Client and business relationship management
  • Providing candidate details to prospective employers
  • Payroll, Taxation and Superannuation
  • Training and development activities

We disclose personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose such information. We disclose your personal information to;

  • Our insurers
  • A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information
  • A Workers Compensation body
  • Any government department or body
  • Any person with a lawful entitlement to obtain the information
  • Temp and Agnew does not disclose personal information to overseas recipients.

Direct Marketing

Direct marketing involves the use and/or disclosure of personal information to communicate directly with an individual to promote goods and services. Temp and Agnew may communicate with an individual through a variety of channels, including telephone, SMS, mail, email and online advertising. Temp and Agnew may from time to time collect and use personal information for the purpose of direct marketing activities. Temp and Agnew will ensure personal information has been collected directly from an individual, and the individual reasonably expects their personal information to be used for the purpose of direct marketing. Temp and Agnew will provide a simple means by which an individual can request not to receive direct marketing communications (also known as ‘opting out’).

Security

The personal information we collect is held in electronic and hard copy format. We take steps to protect the personal information we hold against loss, unauthorised access, use, modification, unauthorised disclosure, and against other misuse. When the personal information that we collect is no longer required, we destroy or delete it in a secure manner.

Correction

Temp and Agnew takes all reasonable steps to ensure personal information is correct, is accurate, up-to-date, complete, relevant and not misleading, having regard to the purpose for which it is held.

Data Collection Notice

Temp and Agnew Recruitment (Temp and Agnew) collects stores and discloses personal information in line with the Privacy Act 1988, Australian Privacy Principals (APP’s) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

What Temp and Agnew Collects and Why?

Subject to the guidelines set out, we collect personal information by lawful and fair means. Personal information that we collect falls into the following categories:

  • Personal contact details
  • Employment history
  • Company or business related contact details
  • Information submitted and obtained in connection with applications for employment
  • Work performance information, reference checks
  • Educational qualifications
  • Australian Work Rights or Visa credentials
  • Personal identification credentials – drivers licence, passport etc.
  • Information about incidents within the workplace
  • Information submitted or obtained in relation to absences from work due to leave, illness etc.
  • Information obtained to assist with managing client relationships
  • Bank account or credit card, Tax file and Superannuation details

We collect personal information for the following purposes:

  • Recruitment and work placement activities
  • Providing candidate details to prospective employers
  • Permanent and casual worker management
  • Performance management or complaints
  • Testing and assessment
  • Client and business relationship management
  • WorkCover claims management and Return to Work arrangements
  • Payroll / Superannuation

Disclosure

Subject to the guidelines set out, we disclose personal information for the purpose for which it was collected (known as the primary purpose). It may be disclosed for a secondary purpose if an exception applies. We disclose your personal information where we are under legal duty to do so, including circumstances where we are under a lawful duty of care to disclose such information. From time to time your personal information may be viewed by external contractors, i.e. I.T. contractors and recruitment contractors. Temp and Agnew Recruitment does not collect, store or disclose personal information to overseas recipients.